Professional Services

Achieve your ambitions with our expertise

Our Professional Services team benefits from years of experience working with product and innovation teams implementing platform technology to modernise insurance.

Augment your team as you transform and grow your insurance business into the future with Root.

Launch your first product

Implementation services

Your Root journey starts with the launch of your first product. Work with hands-on project managers, solutions architects and engineers as you move from product strategy and design to product configuration, systems integration, testing and launch. 

Launch faster

Lean on years of experience and our expertise to bring new insurance products to market faster than ever.

Achieve autonomy

We are dedicated to transferring the knowledge you need to launch your next product on Root autonomously.

Best practices

We take care to understand the intricacies of your business to ensure your solutions optimise Root.

Optimise & Grow

Strategic and technical support,
when you need it

Your implementation includes relevant deep dive workshops so we can understand your requirements and create tailored integration guides for your teams to build faster.


Deep dive workshops are designed to explore growth strategies with you, to unpack your requirements and tailor your insurance solutions.

  • Policy issuing
  • Payment optimization
  • Policy management
  • Claims management
  • Customer engagement
  • Analytics and reporting
  • Fraud and disputes
  • Risk management and KYC requirements
  • Data migration
  • Alternative distribution strategies
  • Add-on ecosystems
  • Systems integrations
  • Embedded and partner channels


From business analyst to call-centre agent, we support any member of your team as they grow from Root beginner to Root expert. Through in-person training and online resources, we’ll keep your team up to speed.


We know APIs, platforms, ecosystems, legacy system pains, modern system architecture, as well as modern insurance product and distribution strategies. We work across a wide range of products, clients, ecosystem partners and strategies and want to work with your team as you build and realise your insurance vision.  We’ll make sure that the right people are in the room as you grow and optimise.

Support Solutions

How can we help you

Customise your Root setup and elevate your products and operations with a curated selection of add-ons that cater to your unique needs.