At Root, we've found that actively involving real users is the best way to develop products that are actually useful. Here's how user testing helps us provide value to our customers and improve our business operations.
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Transforming insurance products into digital, fully embedded experiences is crucial for any modern insurance strategy. With Root Embed, launching digital channels is now easier than ever!
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Culture is something we get asked about a lot, so I started writing this series of posts on the core virtues we practise at Root and what makes us who we are.
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In practice, not reinventing the wheel means checking our egos, recognising that we're not experts in every domain and finding the people who are. We implement tried-and-tested solutions, adapting them to our unique context.
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Although we recognise the temptation of complex systems, problem statements and solutions, our Keep it Simple virtue helps us avoid distraction and stay focused on what matters.
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In this blog post we explore the benefits of assuming good intent in everyday interactions with our team and other stakeholders. Two critical outcomes from adopting this mindset are that we do not read into things and we give people the benefit of the doubt.
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At Root, you are the owner of your mission, no matter your role. In this post we explore our Extreme Ownership virtue and talk about taking responsibility for everything that impacts achievement of our mission goals.
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Making rapid progress requires an enabling environment, one which can handle the pace. These are the guiding principles we incorporate into our daily workflows to nurture this environment.
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How does a company create an environment where its people want to read, test, observe, reflect, think, learn and iterate? In this article I share more about how we approach active learning at Root.
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Our culture is informed by how we show up every day. In this post we dive into our #PublicByDefault mentality and how we value sharing information by always chatting publicly.
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Transparent collaboration with our partners is key to our success. This simple guide will help us work effectively over Slack as soon as a project kicks off.
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The Root team works hard to foster a great welcoming culture that promotes learning, growth and top-notch execution. In this post we dive a bit deeper into how that is done.
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A fully managed, always up-to-date dedicated Root environment which completely isolates your data on infrastructure only you consume.
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Recently, I took the plunge leaving my corporate job to join Root. Here's what I've learned so far about working at a tech start-up.
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If you think that a pivot in insurance strategy to digital means staying ahead of the innovation curve, you’re probably wrong. We explore why.
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Root, a Cape Town based startup building infrastructure for the digital insurance economy, has closed a seed funding round from a select group of high impact angel investors alongside primary investors Invenfin, Base Capital, Savannah Fund, P1 Ventures, Luno, and FireID.
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We’re excited to announce that Telkom’s digital insurance website is live! This self-service website is powered by Root’s insurance infrastructure and allows customers to purchase insurance policies directly online.
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With the world moving to digital and customer expectations changing rapidly, Telkom partnered with Root to fast-track their progress to running a digital insurance business.
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We chatted with Nicola Jandrell about how businesses can determine if and where they fit into the insurance industry.
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After a successful POC with Root, Mr Price migrated 3 million insurance policies to the Root platform.
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We're finally wrapping up our programmable card private beta and shifting all focus to our insurance mission. Thanks for the great journey!
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Metropolitan just launched their first fully digital insurance product, and it’s powered by Root! We are stoked about the partnership we’ve built with Metropolitan over the last few months.
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Getting started in the insurance industry doesn’t have to be daunting. Here is a step-by-step guide of what you’ll need to do, and some suggestions of who to speak to.
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The insurance industry is often criticised for the slow rate at which it is innovating. Guardrisk, South Africa’s largest cell-captive insurer, has chosen Root as technology partner to drive rapid innovation for their clients.
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Shackleton’s insurance products are configured on Root and accessible via battle-tested, real-time APIs. This means they can easily enable distribution partners and grow sales.
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Mr Price has been using Root for more than a year now, tapping into all the benefits brought about by an API-first, end-to-end insurance platform. Their claims team, in particular, has reaped the benefits - increasing efficiency and allowing for a seamless transition to remote working.
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A common constraint for businesses in this age of social distancing is the inability to sell policies digitally. Most insurance companies will take months to implement digital fulfillment. At Root, we can get you going within 2 weeks.
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The Root team is fully operational with no disruption to our services or support. We’re geared up to help SA’s insurance industry with the enabling of digital sales and fulfillment, the launching of new channels, and cash-collections. Talk to us!
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Digital channels have become one of the best solutions to the distribution problem. They enable you to speak directly to customer needs, while offering a much better customer experience.
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We’ve had a massive year at Root! Here’s an overview of what went down and some of the milestones we’ve reached.
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Guardrisk launched a chatbot to enable WhatsApp as a new customer-first digital channel. Here’s how they did it.
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Innovators have been locked out of the insurance industry. I'm sharing my experience on how we've created the tools to change this narrative.
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