- Customers
EasyEquities and Sanlam Indie offer term life on your terms, powered by Root
Root has partnered with EasyEquities and Sanlam Indie to rapidly deliver an innovative asset-aware life insurance product to the market
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- Updates
Announcement: Root completes ISAE3000 (SOC2) audit
Root’s Security is Backed by ISAE 3000 (SOC2) Type 1 Audit.
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- Market Insights
Riding Out the Storm: Investing in Differentiation to Delight Your Customers
Investing in delighting your customers is an especially critical opportunity in a time of economic turmoil and looming global recession.
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- Market Insights
A perspective on replacing your core policy administration system
Root has helped a number of organisations replace their Policy Administration Systems. We've become familiar with the exercise and want to help you navigate the terrain.
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- Updates
Get a head start on your build with Root’s product templates
New product module starter templates are available on Root to get going quickly and have a foundation to build from.
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- Customers
Mr Price Money launches Life Matters: a simplified life insurance policy
Taking their customers' needs into account, the team at Mr Price leveraged Root to launch a simplified life insurance policy to market.
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- Team
User testing at Root: Why we challenge our products
At Root, we've found that actively involving real users is the best way to develop products that are actually useful. Here's how user testing helps us provide value to our customers and improve our business operations.
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- Updates
Launch Embedded Digital Insurance, now
Transforming insurance products into digital, fully embedded experiences is crucial for any modern insurance strategy. With Root Embed, launching digital channels is now easier than ever!
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- Team
The Culture Series: Conclusion
Culture is something we get asked about a lot, so I started writing this series of posts on the core virtues we practise at Root and what makes us who we are.
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- Team
The Culture Series: Don't Reinvent the Wheel
In practice, not reinventing the wheel means checking our egos, recognising that we're not experts in every domain and finding the people who are. We implement tried-and-tested solutions, adapting them to our unique context.
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- Team
The Culture Series: Keep it Simple
Although we recognise the temptation of complex systems, problem statements and solutions, our Keep it Simple virtue helps us avoid distraction and stay focused on what matters.
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- Team
The Culture Series: Assume good intent
In this blog post we explore the benefits of assuming good intent in everyday interactions with our team and other stakeholders. Two critical outcomes from adopting this mindset are that we do not read into things and we give people the benefit of the doubt.
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- Team
The Culture Series: Extreme Ownership
At Root, you are the owner of your mission, no matter your role. In this post we explore our Extreme Ownership virtue and talk about taking responsibility for everything that impacts achievement of our mission goals.
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- Team
The Culture Series: Move Fast and Ship Things
Making rapid progress requires an enabling environment, one which can handle the pace. These are the guiding principles we incorporate into our daily workflows to nurture this environment.
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- Team
The Culture Series: Growing by Learning at Root
How does a company create an environment where its people want to read, test, observe, reflect, think, learn and iterate? In this article I share more about how we approach active learning at Root.
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- Team
The Culture Series: #PublicByDefault
Our culture is informed by how we show up every day. In this post we dive into our #PublicByDefault mentality and how we value sharing information by always chatting publicly.
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- Team
How we use Slack to collaborate with partners
Transparent collaboration with our partners is key to our success. This simple guide will help us work effectively over Slack as soon as a project kicks off.
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- Team
The Culture Series: Why We Start with Why
The Root team works hard to foster a great welcoming culture that promotes learning, growth and top-notch execution. In this post we dive a bit deeper into how that is done.
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- Updates
Root Private Stack - Your own private instance of Root, delivered as a service.
A fully managed, always up-to-date dedicated Root environment which completely isolates your data on infrastructure only you consume.
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- Team
Starting at a Start-up: My Experience Joining Root
Recently, I took the plunge leaving my corporate job to join Root. Here's what I've learned so far about working at a tech start-up.
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- Market Insights
Why digital is not enough in insurance
If you think that a pivot in insurance strategy to digital means staying ahead of the innovation curve, you’re probably wrong. We explore why.
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- Updates
Root closes seed funding round to expand low-code insurance platform abroad
Root, a Cape Town based startup building infrastructure for the digital insurance economy, has closed a seed funding round from a select group of high impact angel investors alongside primary investors Invenfin, Base Capital, Savannah Fund, P1 Ventures, Luno, and FireID.
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- Customers
Root Insurance API's Power Telkom's New Self-Service Website
We’re excited to announce that Telkom’s digital insurance website is live! This self-service website is powered by Root’s insurance infrastructure and allows customers to purchase insurance policies directly online.
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- Customers
Root Launches Telkom's Digital Insurance Strategy
With the world moving to digital and customer expectations changing rapidly, Telkom partnered with Root to fast-track their progress to running a digital insurance business.
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- Market Insights
Is Your Business Ready to Add an Insurance Offering?
We chatted with Nicola Jandrell about how businesses can determine if and where they fit into the insurance industry.
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- Customers
Mr Price Migrate Their Scaled Insurance Business to Root
After a successful POC with Root, Mr Price migrated 3 million insurance policies to the Root platform.
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- Programmable Card
Wrapping up the programmable bank
We're finally wrapping up our programmable card private beta and shifting all focus to our insurance mission. Thanks for the great journey!
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- Customers
Metropolitan GetUp Partners with Root to Digitise Insurance
Metropolitan just launched their first fully digital insurance product, and it’s powered by Root! We are stoked about the partnership we’ve built with Metropolitan over the last few months.
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- Market Insights
What it Takes to Start Selling Insurance
Getting started in the insurance industry doesn’t have to be daunting. Here is a step-by-step guide of what you’ll need to do, and some suggestions of who to speak to.
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- Customers
Guardrisk Partners with Root to Help Their Clients Drive Rapid Innovation
The insurance industry is often criticised for the slow rate at which it is innovating. Guardrisk, South Africa’s largest cell-captive insurer, has chosen Root as technology partner to drive rapid innovation for their clients.
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- Customers
Shackleton Life Grows Their Business Using Root's Insurance APIs
Shackleton’s insurance products are configured on Root and accessible via battle-tested, real-time APIs. This means they can easily enable distribution partners and grow sales.
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- Customers
How Mr Price Optimised Their Insurance Claims Processing
Mr Price has been using Root for more than a year now, tapping into all the benefits brought about by an API-first, end-to-end insurance platform. Their claims team, in particular, has reaped the benefits - increasing efficiency and allowing for a seamless transition to remote working.
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- Market Insights
Taking Your Insurance Products Digital in 2 Weeks
A common constraint for businesses in this age of social distancing is the inability to sell policies digitally. Most insurance companies will take months to implement digital fulfillment. At Root, we can get you going within 2 weeks.
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- Updates
COVID-19: Root Continues Powering Innovators in Insurance
The Root team is fully operational with no disruption to our services or support. We’re geared up to help SA’s insurance industry with the enabling of digital sales and fulfillment, the launching of new channels, and cash-collections. Talk to us!
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- Market Insights
Digital Engagement Channels: The Best Way to Grow Your Insurance Business
Digital channels have become one of the best solutions to the distribution problem. They enable you to speak directly to customer needs, while offering a much better customer experience.
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- Updates
Breaking through the million mark
We’ve had a massive year at Root! Here’s an overview of what went down and some of the milestones we’ve reached.
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- Customers
How Guardrisk sold their first insurance policy on WhatsApp in only two weeks
Guardrisk launched a chatbot to enable WhatsApp as a new customer-first digital channel. Here’s how they did it.
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- Market Insights
The Building Blocks for the Future of Insurance
Innovators have been locked out of the insurance industry. I'm sharing my experience on how we've created the tools to change this narrative.
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